Advanced Business /Management Skills training program for your organisation

The program is available as the complete Advanced Business/ Management skills training program, or as a skill specific short course to fill a needs gap.

The program comprises a number of short courses:

1. Business Operations

Meeting your goals, time management and delegating skills – 1 day

2. Business Communication Skills

  • Presentation Skills – 2 days
  • Business Writing Skills* – 2 days

Option – Report Writing Skills 1 day

is the second day of the Business Writing Skills course.

3. Business Leadership Skills

  • Dealing with conflict constructively – 2 days
  • Assertiveness training – 1 day
  • Stress Management – 1 day
  • Mentoring skills – ½ day


  • Learn practical content to apply to your work situation, develop professionally and personally
  • Attain your work goals and delegate to others where required
  • Improve your communication skills to present professionally at business meetings, and write business documents that get results
  • Possess leadership skills to manage conflict constructively, assert yourself respectfully, manage stress, and mentor others
  • Structure your learning around your work commitments
  • Tailor your learning to your specific workplace examples and case studies
  • Obtain support by leading industry trainers to motivate and mentor you throughout your learning


Training Testimonials

Laura Hewson
Laura Hewson

Team Leader, Melbourne Real Estate Pty Ltd

Thank you so much for coming and training us in Conflict Resolution. The team got so much out of it, and still talk about tools they use.

Gina Liu
Gina Liu

Senior Pathway Advisor

Thanks Leah for having provided fantastic training. I did enjoy the course and learnt a lot.

I am interested in continuing my study in this direction so I will think about taking up further study in Graduate Diploma.

James Alexander
James Alexander

Account Manager

Thanks again for your patience and support throughout the duration of the course. I couldn’t have completed without your support and assistance.

Judith Ayre
Judith Ayre

Senior Lecturer & School of Counselling Academic Head

Leah, this is awesome, something to be really proud of. I am so glad you are here but more than that, that you are offering yourself and your expertise to the world. The world is clearly a better place for your presence. Thanks again for everything.

Janette Brien
Janette Brien

Rehabilitation Consultant

I would like to thank you for supporting me through your extensive supply of resources and experience in successfully completing the Foundations in Career Development Practice, CHCSS00005 Career Development Skills Set.

The facilitated delivery included a blend of monthly webinars, on-line resources and relevant workplace assignment tasks that have built my confidence to coach my clients toward achieving their desired goals.

Your feedback of my work was invaluable as it taught me to work smarter, more efficiently, providing me with more effective results and happier clients.

So, thank you very much for all your input over last 7 months!

Penny Azzi
Penny Azzi

Director, The Kazbah Group

I really enjoyed this training a lot and it was very beneficial not only to me but my organisation.  The course facilitator used her wealth of knowledge and experience to provide us with real examples that I could utilise within my organisation.  The content was user friendly and high quality. The support and guidance was outstanding throughout the program.  I would highly recommend this course and look forward to my next program with the course facilitator and the Team.

Tracey Walker
Tracey Walker

Learning and Development Manager, Ayers Rock Resort

I was lucky enough to have the course facilitator as my TAE trainer.  With a blended delivery of on-line content and weekly Skype one-on-one sessions, I found this learning experience to be one of the best of my adult life.  She set me challenges and workplace assignments that made the learning very relevant and effective.  Her various training techniques were both stimulating and innovative, which was extremely advantageous as I was able to use these same techniques with my Trainees.

Jack L. Harris
Jack L. Harris

Prof Emeritus

With Leah’s enthusiastic approach I was motivated to examine much more than the basic requirements of the course. Her depth of knowledge in this arena not only surprised me but empowered me to pursue all aspects of it to ensure I had a really good understanding of what it entailed. Leah had presented the course in a professional yet warm and personal way and which allowed her students to become closely acquainted with the subject. Her passion for helping others is highly evident and via this avenue she is able to encourage others to be the change they want to see in themselves and in the world around them.

Richard Fowler
Richard Fowler

Student, Foundations in Career Development Practice

I have been able to demonstrate many of the elements of the course immediately, and see the results in provoking the right conversations, as well as providing areas of focus that aid in alleviating tensions, and pointing toward solutions. Leah has pitched the course to comprehensively cover pertinent topics with her own flair, in a manner befitting high quality professional development. I would recommend it wherever applicable.


Hospitality and Retail

‘The courses are good. I enjoy studying online in my home. It is easier and preferable to going to university. Staff are supportive, assisting me to succeed.’



‘Leah is a wealth of information and useful in terms of teaching content. It has been vital to how we learn and apply the skills.’

Nikki McCartney
Nikki McCartney

Management Consultant

“I’m blown away! This is fabulous! The Foundations unit I looked at has so many great educational principles built in and all using that digital world so well.”


Crown Coaching and Training offer online,
webinar and face-to-face training in a range of short courses. 

Learn key business communication and management skills to enable you to develop your potential, and open your career opportunities: 


Skill benefits include

  • Attain your work goals and delegate to others where required
  • Improve your communication skills to present professionally at business meetings, and write business documents that get results
  • Possess leadership skills to manage conflict constructively, assert yourself respectfully, manage stress, and mentor others

Course delivery and methodology

Our blended approach to training provides your business with delivery options.  Choose from:  face-to-face (organisations only), webinars and self-paced. 

We successfully apply a range of experiential interactive learning techniques to cater to a range of participant levels, learning styles, needs and energy levels.  We relate to individual and group needs, and build rapport with course participants.  Our enthusiasm; empathy and sense of fun ensure that the training programs are a meaningful experience.

ABOUT Business/Management Skills training

If I study a couple of course topics, can I then complete the Advanced Business/Management skills training course?

Yes! Each topic that you complete is recorded to enable you to complete the training program.

Will I receive recognition for each topic that I complete?

When you enrol in a course topic, you will receive a certificate of completion. When you complete the 3 levels of the Business/Management course, you will receive a certificate of completion for the program, with a list of topics and skills attained.

Do I need to study the complete Advanced Business/Management skills training course in content order?

The course content sequence is designed as a skill building program at 3 levels: operations, management, and leadership. It is recommended that you study the course topics in sequence. Where you need specific skills, you are able to study the course content out of sequence to meet your learning requirements.

Advanced Business/Management Skills Training

           We will tailor a program for you.

Enquire Now
Enrolment Form

Contact us to discuss
your business needs.