The Mentoring and Development Online Course consists of a core program to provide the relevant knowledge and skills to enhance your professional practice. Two optional modules are also offered for additional skill development.

Course topics for the core program include:

  • Setting the scene: the changing nature of life, learning and work
  • Your career journey
  • Your career aspirations
  • The modern workplace
  • Making a career transition
  • Your professional development
  • Taking action for the next step to achieve your potential

Additional supplementary modules include:

  • Interpersonal skills for life and work (Communication skills, Listening, Empathy, Assertiveness skills, Questioning skills, The gift of feedback)
  • Dealing with specific situations (Time management, Conflict resolution, Managing stress)
Accredited Professional Development (PD) training with NSW Education Standards Authority

Program Methodology

The program is designed to provide a structured learning experience, a forum for professional conversations, and reflections on your professional practice, challenges and barriers that occur during your professional work. The program encourages a creative response to these challenges for higher level performance.

The mentoring and development program supports a community of practice for teachers, trainers, counsellors, coaches, supervisors, managers and other professionals to interact and share their ideas, challenges, practices and insights to solve problems to develop an enhanced professional repertoire.

The mentoring and development program rests on four foundations:

  • Self-knowledge of who you are, career purpose, personal attributes, goals and skills
  • Skill validation and development
  • Mentoring for higher level performance in the workplace
  • The way of being as honest, positive and constructive

Program Delivery

The mentoring program is an online course that consists of the topic theory and a range of interactive activities including:

  • Career mapping activities
  • Reflective activities
  • Questionnaires
  • Workplace Application Exercises and Action Plans
  • Viewing video clips with reflections of your learning
  • Case studies

Mentoring and Development Online Training Course

One of the most valuable things I’ve learned was the power of a mentor: the quickest and surest path to raising the quality of your life is to start hanging out with people who have been there and done that. Jeff Olson – Slight Edge

Mentoring and Development Online Training Course

Our Program Principles

The principles from which we operate and mentor our course participants rests on the following foundations:

  • Respect your professional journey that reflects your lifelong learning, challenges, issues and growth
  • Develop positive relationships with mutual trust
  • Maintain confidentiality with all information that will be shared during the program
  • Listen to you with an open heart and mind, without value judgements
  • Empower you as professionals to guide you rather than give direction
  • Support your development to enable you to reach you potential at your readiness and in your time
  • Support your personal development to achieve higher level practice that reflects on your work practice
    with students/course participants, clients, and colleagues
It is a privilege to share your professional career development. Offering wisdom and support is a gift that Mentors can make that will influence your career and their life! We thank you in advance for entrusting us with this opportunity. Leah Shmerling

Course Sample

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  • Support for the Mentee as they discuss relevant issues and challenges, to gain insight into new ideas and ways of thinking
  • Develop strengths and overcome weakness, develop new skills and knowledge to attain career goals
  • Provide guidance on personal and professional development and career advancement
  • Increase self-confidence and improve work performance through valuable feedback or suggestions
  • Enhance self-awareness which facilitates self-learning, professionalism and high-level performance
  • Empower the Mentee to develop and take better control of his or her career


Training Testimonials

Laura Hewson
Laura Hewson

Team Leader, Melbourne Real Estate Pty Ltd

Thank you so much for coming and training us in Conflict Resolution. The team got so much out of it, and still talk about tools they use.

Gina Liu
Gina Liu

Senior Pathway Advisor

Thanks Leah for having provided fantastic training. I did enjoy the course and learnt a lot.

I am interested in continuing my study in this direction so I will think about taking up further study in Graduate Diploma.

James Alexander
James Alexander

Account Manager

Thanks again for your patience and support throughout the duration of the course. I couldn’t have completed without your support and assistance.

Judith Ayre
Judith Ayre

Senior Lecturer & School of Counselling Academic Head

Leah, this is awesome, something to be really proud of. I am so glad you are here but more than that, that you are offering yourself and your expertise to the world. The world is clearly a better place for your presence. Thanks again for everything.

Janette Brien
Janette Brien

Rehabilitation Consultant

I would like to thank you for supporting me through your extensive supply of resources and experience in successfully completing the Foundations in Career Development Practice, CHCSS00005 Career Development Skills Set.

The facilitated delivery included a blend of monthly webinars, on-line resources and relevant workplace assignment tasks that have built my confidence to coach my clients toward achieving their desired goals.

Your feedback of my work was invaluable as it taught me to work smarter, more efficiently, providing me with more effective results and happier clients.

So, thank you very much for all your input over last 7 months!

Penny Azzi
Penny Azzi

Director, The Kazbah Group

I really enjoyed this training a lot and it was very beneficial not only to me but my organisation.  The course facilitator used her wealth of knowledge and experience to provide us with real examples that I could utilise within my organisation.  The content was user friendly and high quality. The support and guidance was outstanding throughout the program.  I would highly recommend this course and look forward to my next program with the course facilitator and the Team.

Tracey Walker
Tracey Walker

Learning and Development Manager, Ayers Rock Resort

I was lucky enough to have the course facilitator as my TAE trainer.  With a blended delivery of on-line content and weekly Skype one-on-one sessions, I found this learning experience to be one of the best of my adult life.  She set me challenges and workplace assignments that made the learning very relevant and effective.  Her various training techniques were both stimulating and innovative, which was extremely advantageous as I was able to use these same techniques with my Trainees.

Jack L. Harris
Jack L. Harris

Prof Emeritus

With Leah’s enthusiastic approach I was motivated to examine much more than the basic requirements of the course. Her depth of knowledge in this arena not only surprised me but empowered me to pursue all aspects of it to ensure I had a really good understanding of what it entailed. Leah had presented the course in a professional yet warm and personal way and which allowed her students to become closely acquainted with the subject. Her passion for helping others is highly evident and via this avenue she is able to encourage others to be the change they want to see in themselves and in the world around them.

Richard Fowler
Richard Fowler

Student, Foundations in Career Development Practice

I have been able to demonstrate many of the elements of the course immediately, and see the results in provoking the right conversations, as well as providing areas of focus that aid in alleviating tensions, and pointing toward solutions. Leah has pitched the course to comprehensively cover pertinent topics with her own flair, in a manner befitting high quality professional development. I would recommend it wherever applicable.


Hospitality and Retail

‘The courses are good. I enjoy studying online in my home. It is easier and preferable to going to university. Staff are supportive, assisting me to succeed.’



‘Leah is a wealth of information and useful in terms of teaching content. It has been vital to how we learn and apply the skills.’

Nikki McCartney
Nikki McCartney

Management Consultant

“I’m blown away! This is fabulous! The Foundations unit I looked at has so many great educational principles built in and all using that digital world so well.”


Is the Mentoring and Development Online Training Course an accredited training program?

Yes! The Mentoring and Development Online Training Course is a professional development course that is Accredited Professional Development (PD) training with NSW Education Standards Authority. The professional national standards of the course for teachers are noted below. These standards can be transferred to a range of occupations.

The standards include:

6.2 Engage in professional learning and improve practice

6.3 Engage with colleagues and improve practice

6.4 Apply professional learning and improve student learning

7.4 Engage with professional teaching networks and broader communities

What is the structure of the program?

The Mentoring and Development Online Training Course consists of nine modules, structured into three parts:

• core – with a focus on career goals, understanding the modern workplace, and action plans

• two optional modules titled:
 – Interpersonal skills for life and work 
 – Dealing with specific situations

The program is flexible to enable individuals to study the modules that meet their professional needs and requirements.

For example, individuals can study the core program, or the core and the first optional module, the core and the second optional module, or one or both optional modules.

With a learner centred approach, you structure the program to suit you!

How can the course be studied?

The Mentoring and Development Online Training Course is an online program on Open Learning that is suitable for the local and global marketplace.

Open Learning is a collaborative platform to facilitate a community of practice to share ideas, challenges, practices and insights for professional development and action strategies.

To support student development, optional* one-to-one mentoring programs can be offered face-to-face* and online. Please speak with us to discuss your requirements.

*Conditions apply.
An additional fee is charged for individual mentoring sessions, either face-to-face or online. Face to face individual mentoring sessions outside metropolitan Victoria will incur additional charges.

Can the course be offered to organisations to develop a mentoring culture?

An organisational mentoring culture is a valuable human resource tool for workforce planning and development. To develop engaged and motivated employees, it is important to align individual goals with that of the organisation.

Encouraging an organisational mentoring and development program will both engage and inspire individuals to attain higher level thinking and performance for career development, and will recognise the Mentor’s expertise and leadership skills.

A learning culture through mentoring and development supports workforce planning for spreading knowledge and best practices throughout the organisation. It will ensure that an organisation has the right people, with the right skills, at the right time – now and in the future.

Is the course suitable for students?

The course is highly suitable for students who are embarking on a career journey to attain employment and career progression.

Mentoring offers support, knowledge and guidance to develop individuals during their career journey to enable them to develop their professional practice, and attain their career goals.

The program provides training for self-understanding, understanding the modern workplace, developing soft skills training to enhance professional communication skills and business relationships.

Individual challenges and issues are addressed, with assistance and encouragement provided on how these can be overcome, and action plans to guide the next steps.

How will the course support my career?

The mentoring process provides support for individual development that includes:

• examining professional issues that impact on the individual
• obtaining exposure to new ideas and ways of thinking
• advising on developing strengths and overcoming weaknesses
• guiding professional development and career advancement
• developing new skills and knowledge
• obtaining recognition within the organisation

Mentoring and Development

$ 2400 PLUS GST

(accredited by NSW Education Standards Authority)

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Have a question? Call: +61 3 9013 5199