Your career is at a plateau, some may call it a rut. You are frustrated, feel unchallenged and stuck – stuck in a situation that you can’t find a job, stuck that you are not working in the ‘right’ role, or stuck, waiting for the job promotion to eventuate. It’s all you can think about, and your overall happiness is suffering.

This is because your perception of where you are professionally and where you would like to be do not match up. Also, it seems like your situation has been going on for too long, reducing your tolerance.

If this describes you, you are ready for a career makeover, to take action to make your mark and make a positive difference in the workplace or industry.

How do you turn your situation around? Crown Coaching and Training will support you to make your career makeover. Here are some tips to move your career into ‘drive.’

Know who you are 

Knowing what you want begins with knowing yourself to devise your ultimate goals. You can work on identifying your strengths and weaknesses, your skills, interests and values.

Identify your career goal 

Set a career goal that matches who you are and your skill set. Effective career goals follow the S.M.A.R.T. model. That is, they are: specific, measurable, achievable and attractive, realistic and time framed. A clear career goal will motivate you to achieve success.

If it suits your personality type and your skill set, consider a portfolio career, or as some call it ‘slashers.’ A portfolio career enables you to have multiple employment or careers, involving multiple identities.

Examples: you may undertake the same job for two different companies. Example, a role in administration can be taken for 2 different organisations. Or you may work in administration or sales, but enjoy photography where you work as a photographer/videographer during the evenings or weekends. Or, your real passion is social media so in your own time, you freelance to develop a client base. If you enjoy baking you may do this on the side.

When you work in a portfolio career, your income comes from a number of sources: part-time employment (one or two employers), freelance, or personal business where you can earn some money by doing what you enjoy.

In a portfolio career, you need to juggle your time very carefully to meet your work requirements successfully. Otherwise, you are at risk of not fulfilling your work commitments. As you earn your income from a number of sources, you are protected if you lose one source of income, you will still have other sources.

A portfolio career gives you the control of your career and how you spend your time. It may not suit all people. It is also not a path you take to discover yourself. Rather, it is authentic to your style – your true path that you choose.

You may choose to relocate to another city to work in your dream career. If you believe that you need to change your environment to move forward in your career, and your lifestyle enables you to relocate, it will motivate you and energise your career. However, it may also be a stressful time in your life as you leave behind your family, friends, home and lifestyle.

You may want to work remotely through use of technology. Through the use of computers, mobile phones, particular programs and applications, this is an acceptable form of work that may support you to reinvent your career.

Your physical self – your appearance 

Appearance counts all the time – from the interview, meetings and appointments, right through to every day on the job. Your first impression may influence how people will react to you. The way you look and act at work is critical to your success on the job or for new opportunities that may be referred to you.

Your appearance consists of:

 your physical self – your ‘look’ and first impression

 what your clothes say about you

 your grooming and the care your take of yourself

 your body language and demeanour

 your physical fitness to reduce body fat, reduce stress and disease, improve your mental attitude, be calm or relaxed


Your body wellness is displayed through the body/mind connection. Over a time of stress, symptoms occur in your body. You may have too much or too little sleep, eat or drink too much or too little. Your body will let you know that something is out of balance and needs to be changed. You may need to seek medical advice or see a counsellor.

Your inner self 

Your inner self holds the secrets of what you have discovered about yourself over your life journey. To know your inner self is to know your purpose, your values, visions, motivations, goals and beliefs. It is your place of truth. Knowing your inner self requires a high level of introspection and self-awareness. It is a life-long journey

To attain professional synergy (and the ideal situation) is to be your authentic self, where your personal identify and career align. Your work matches your values, skills, interests, and at a capacity that suits you. The real you and your work are at one. This match will enable you to be congruent as a person.


We communicate with others via the spoken word and our body language. They send a powerful message to the receiver, either positive or negative about us which may leave an impression and impact on an individual’s career.

You also project an image of yourself through writing. This includes: email, business writing such as reports, blogs, and social forms of communication such as texting, Facebook, and Linkedin messages and posts.

Keep your communication formal and professional to enable your written communication to be your ambassador.

Social networking for your personal branding 

Edit your Linkedin and Facebook profiles to brand yourself to inform your audience about you, what you are good at, and you are open to new opportunities. Allow social media to reflect your professional brand and your career makeover.

Join relevant groups in LinkedIn that will compliment your new career goal. Show your professionalism, contribute to professional discussions. It will encourage employers to review your profile.

Over a lifetime, individuals will make 4-5 career changes. With each, there will be a professional rebranding. This is an important life skill to develop.


Join business and industry network groups to get first hand information about industry and business knowledge, and to connect with like-minded individuals. This is critical to your personal growth and development.

To build a successful network takes time, and is a ‘give and take’ relationship. You are likely to get noticed during such events, gain confidence, and move forward in your career when you are inspired by your network group and contacts. Your career opportunity may come from these sources.

Lifelong learning 

Learning is a lifelong activity and continues beyond school or university. Work on yourself to develop your knowledge and skills. This is an ongoing lifelong process. You will constantly be developing and growing, and be open to new ideas and possibilities. It refines your thinking process, and enables ‘higher’ level thinking and analysis.

Seek a mentor, counsellor/coach 

Work with a mentor, counsellor/coach to guide you through your professional journey. Your mentor will be your trusted guide to support your professional makeover.

It is natural to aspire to a successful career. Self knowledge and strategies are important to develop a vision of your career. What is more important is being proactive to make it happen, together with your mental attitude.

My life motto – ‘Enjoy the process.’

Leah Shmerling is the Director and Principal Consultant of Crown Coaching and Training, and has over 30 years experience in career development, life coaching, education and training. Leah holds a Master in Professional Education and Training, Graduate Diploma in Career Development, a number of Diploma qualifications in Vocational Educational Training, and Certificates in Life Coaching, Mediation Skills, and Psychodrama.

Leah is a professional member of the Career Development Association Australia (CDAA).

Leah is a professional member of Australian Career Professionals International (ACPi-Aus). She has international accreditation and is Board Certified as a Career Management Fellow with the Institute of Career Certification.

Leah can be contacted on: +61 (0)412 940902


Training Testimonials

Laura Hewson
Laura Hewson

Team Leader, Melbourne Real Estate Pty Ltd

Thank you so much for coming and training us in Conflict Resolution. The team got so much out of it, and still talk about tools they use.

Gina Liu
Gina Liu

Senior Pathway Advisor

Thanks Leah for having provided fantastic training. I did enjoy the course and learnt a lot.

I am interested in continuing my study in this direction so I will think about taking up further study in Graduate Diploma.

James Alexander
James Alexander

Account Manager

Thanks again for your patience and support throughout the duration of the course. I couldn’t have completed without your support and assistance.

Judith Ayre
Judith Ayre

Senior Lecturer & School of Counselling Academic Head

Leah, this is awesome, something to be really proud of. I am so glad you are here but more than that, that you are offering yourself and your expertise to the world. The world is clearly a better place for your presence. Thanks again for everything.

Janette Brien
Janette Brien

Rehabilitation Consultant

I would like to thank you for supporting me through your extensive supply of resources and experience in successfully completing the Foundations in Career Development Practice, CHCSS00005 Career Development Skills Set.

The facilitated delivery included a blend of monthly webinars, on-line resources and relevant workplace assignment tasks that have built my confidence to coach my clients toward achieving their desired goals.

Your feedback of my work was invaluable as it taught me to work smarter, more efficiently, providing me with more effective results and happier clients.

So, thank you very much for all your input over last 7 months!

Penny Azzi
Penny Azzi

Director, The Kazbah Group

I really enjoyed this training a lot and it was very beneficial not only to me but my organisation.  The course facilitator used her wealth of knowledge and experience to provide us with real examples that I could utilise within my organisation.  The content was user friendly and high quality. The support and guidance was outstanding throughout the program.  I would highly recommend this course and look forward to my next program with the course facilitator and the Team.

Tracey Walker
Tracey Walker

Learning and Development Manager, Ayers Rock Resort

I was lucky enough to have the course facilitator as my TAE trainer.  With a blended delivery of on-line content and weekly Skype one-on-one sessions, I found this learning experience to be one of the best of my adult life.  She set me challenges and workplace assignments that made the learning very relevant and effective.  Her various training techniques were both stimulating and innovative, which was extremely advantageous as I was able to use these same techniques with my Trainees.

Jack L. Harris
Jack L. Harris

Prof Emeritus

With Leah’s enthusiastic approach I was motivated to examine much more than the basic requirements of the course. Her depth of knowledge in this arena not only surprised me but empowered me to pursue all aspects of it to ensure I had a really good understanding of what it entailed. Leah had presented the course in a professional yet warm and personal way and which allowed her students to become closely acquainted with the subject. Her passion for helping others is highly evident and via this avenue she is able to encourage others to be the change they want to see in themselves and in the world around them.

Richard Fowler
Richard Fowler

Student, Foundations in Career Development Practice

I have been able to demonstrate many of the elements of the course immediately, and see the results in provoking the right conversations, as well as providing areas of focus that aid in alleviating tensions, and pointing toward solutions. Leah has pitched the course to comprehensively cover pertinent topics with her own flair, in a manner befitting high quality professional development. I would recommend it wherever applicable.


Hospitality and Retail

‘The courses are good. I enjoy studying online in my home. It is easier and preferable to going to university. Staff are supportive, assisting me to succeed.’



‘Leah is a wealth of information and useful in terms of teaching content. It has been vital to how we learn and apply the skills.’

Nikki McCartney
Nikki McCartney

Management Consultant

“I’m blown away! This is fabulous! The Foundations unit I looked at has so many great educational principles built in and all using that digital world so well.”

Counselling Testimonials



‘Leah, you have assisted me to broaden my career options beyond what I was considering.’



‘A real insight, I can see how far behind I was – beautiful!’



‘Leah, you have been absolutely invaluable today. Worth more than your weight in gold.’